Enrich the customer experience and streamline operations
Interwoven helps financial services and insurance companies
offer an exceptional customer experience as well as work more
efficiently with broad range of solutions. Customer-facing initiatives
powered by iManage improve the customer experience and increase
cross-selling opportunities. Uniform document management systems and
collaborative electronic workspaces powered by Interwoven make it
easier to organize, find, and govern vital financial data. Retail
financial services firms often find themselves entrenched in complex
manual processes driven by dated legacy tools that can’t tie together
multiple systems and platforms. Bogged down in process, they are
challenged to be nimble enough to meet customers’ expectations.
When they put Interwoven at the core of their business, financial
services and insurance firms find it easier to grow their business,
increase profitability and business agility, and improve customer
relationships.
Web content management
The Interwoven Web Content
Management Platform automates the entire process of managing content
across Websites, portals, intranets, and extranets, including
authoring, site design, application deployment, content targeting, site
analytics, and optimization.
Unified document management and collaboration
A single
solution handles collaboration and document management (such as
check-in/checkout, version history, rights management, and workflow) as
well as integrated records management to declare financial and
insurance records and finalized contracts.
Easy workspace creation
Business users create and manage
virtual work environments around initiatives, transactions, and
customer accounts, minimizing their dependency on IT.
Financial-grade security
Multiple security models
function at the user, asset, project folder, and deal room level,
preventing accidental breaches in security.
- A dual security model allows both full containment for work in
progress and secure publication of finished documents within a single,
seamless environment
- Secure extranets foster collaboration without risk
- Membership-based security rules embodied in templates enable fast and foolproof application rollout